List your Restaurant or Home Chef at Sajilo Meals
Sajilo Meals

About Us

SajiloMeals is a food delivery business that provides a variety of HomeCooked Foods & Restaurant Foods At Your Doorsteps in Kathmandu Valley.

We specialize in food delivery service to make dining more convenient for the customers who want to enjoy dining at the comfort of their time and place.

Be it lunch time or dinner time, we are available for our hungry customers from 11:00AM am in the afternoon to 9:00 pm in the evening. So feel free to enjoy both lunch and dinner from our kitchen.

So visit our website or call us at 9851135911 to enjoy our delicious multi-cuisine food prepared freshly by our experienced chefs, free of delivery charge(condition applied).

If you’d like to hold a party at your place, office or anywhere convenient for you we are here to assist you with our expertise and make your dining experience perfect with our flavorful, flexible, healthy and hygienic choices of menu.

If you have a query about which kitchen would be perfect to outsource lunch and dinner meals for your training, seminars, conference or any other type of programs, we are always at your service to make your event a huge success. You can easily order any of the menu sets from our event menu on our website or you can ask for personalized service by calling us at 9851135911.
SajiloMeals is here to make your delivery of food convenient and easy.

general inquiries

Privacy Policy

Please read this privacy policy carefully by accessing or using the website, you agree to be bound by the terms described herein and all the terms incorporated by reference. If you do not agree to all of these terms, do not use the website.

  • Content & Purpose

This privacy policy (“Privacy Policy”) applies to your use of the domain name, an internet based portal, and Sajilomeals, a mobile application, owned and operated by Sajilomeals Private Limited, a company duly incorporated under the provisions of the Companies Act, 2074 (hereinafter, referred to as “Sajilo Meals” or “We” or “Our” or “Us” or “Company”).
The Website is a platform that facilitates the purchase of restaurant food or home chef cooked food as applied. The Services would be made available to such natural persons who have agreed to become buyers on the Website after obtaining due registration, in accordance with the procedure as determined by Sajilomeals, from time to time (referred to as “You” or “Your” or “Yourself” or “User”, which terms shall also include natural persons who are accessing the Website merely as visitors).
We have implemented reasonable security practices and procedures that are commensurate with the information assets being protected and with the nature of our business. While we try our best to provide security that is commensurate with the industry standards, because of the inherent vulnerabilities of the internet, we cannot ensure or warrant complete security of all information that is being transmitted to us by you.
For the purpose of providing the Services and for other purposes identified in this Privacy Policy, Sajilomeals will be required to collect and host certain data and information of the Users. Sajilo Meals is committed to protecting the Personal Information of the Users and takes all reasonable precautions for maintaining confidentiality of the User’s Personal Information. This Privacy Policy has been designed and developed to help you understand the following:

  1. The type of Personal Information (including Sensitive Personal Data or Information) that Sajilomeals collects from the Users;
  2. The purpose of collection, means and modes of usage of such Personal Information by Sajilomeals;
  3. How and to whom Sajilomeals will disclose such information;
  4. How Sajilomeals will protect the Personal Information including Sensitive Personal Data or Information that is collected from the Users; and
  5. How Users may access and/ or modify their Personal Information.
  6. This Privacy Policy shall apply to the use of the Website by all Users. Accordingly, a condition of each User's use of and access to the Website and to the other services provided by Sajilomeals to Users is their acceptance of this Privacy policy. Any User is required to read and understand the provisions set out herein prior to submitting any Sensitive Personal Data or Information to Sajilomeals, failing which they are required to leave the Website immediately.
  7. This Privacy Policy is published in compliance of the rules, regulations, guidelines and directives by government agencies of Nepal.
  • What is the personal information?

“Personal Information” means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available with Sajilomeals, is capable of identifying the person concerned.
“Sensitive Personal Data or Information” means Personal Information of any individual relating to password; financial information such as bank account or credit card or debit card or other payment instrument details; location details; any detail relating to the above as provided to or received by Sajilomeals for processing or storage. However, any data/ information relating to an individual that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law shall not qualify as Sensitive Personal Data or Information.

  • Types of personal information collected by Sajilomeals:

A User may have limited access to the Website and utilize some of the Services provided by Sajilomeals without creating an account on the Website. Unregistered Users can access some of the information and details available on the Website. In order to have access to all the features and benefits on our Website, a User may be required to first create an account on our Website. As part of the registration process, Sajilomeals may collect the following categories of Personal Information from the Users (hereinafter collectively referred to as “User Information”):

  1. Name;
  2. User ID;
  3. Email address;
  4. Address (including country and ZIP/postal code);
  5. Gender;
  6. Date of birth;
  7. Phone Number;
  8. Password chosen by the User;
  9. Valid financial account information; and
  10. Other details as the User may volunteer.

In order to avail the Services, the Users are required to provide delivery address on the Website and/ or e-mail the same to Sajilo Meals in accordance with the Terms of Use and the information will be stored/ disclosed by Sajilomeals only in the manner specified in this Privacy Policy and the Terms of Use. The term “User Information” shall also include any such details uploaded or otherwise provided by Users.
Internet use: Sajilo Meals may also receive and/or hold information about the User’s browsing history including the URL of the site that the User visited prior to visiting the website as well as the Internet Protocol (IP) address of each User's computer (or the proxy server a User used to access the World Wide Web), User's computer operating system and type of web browser the User is using as well as the name of User's ISP. The Website uses temporary cookies to store certain data (that is not Sensitive Personal Data or Information) that is used by Sajilomeals and its service providers for the technical administration of the Website, research and development, and for User administration.
Sajilomeals may in future include other optional requests for information from the User including through user surveys in order to help Sajilomeals customize the Website to deliver personalized information to the User and for other purposes are mentioned herein.

  • Purposes for which your information may be used by Sajilomeals:

Sajilomeals will retain User Information only to the extent it is necessary to provide Services to the Users. The information which Sajilomeals collects from you may be utilized for various business and/or regulatory purposes including for the following purposes:
Registration of the User on the Website;

  1. Processing the User’s orders / requests and provision of Services (including provision of safe Services);
  2. Completing transactions with Users effectively and billing for the products/ Services provided;
  3. Ensuring that the Website content is presented to the Users in an effective manner;
  4. Delivery of personalized information and target advertisements to the User;
  5. Improvement of Services, features and functionality of the Website;
  6. Research and development and for User administration (including conducting user surveys);
  7. Non-personally identifiable information, exclusively owned by Sajilomeals may be used in an aggregated or non-personally identifiable form for internal research, statistical analysis and business intelligence purposes including those for the purposes of determining the number of visitors and transactional details, and Sajilomeals may sell or otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates;
  8. Dealing with requests, enquiries, complaints or disputes and other customer care related activities including those arising out of the Users’ request of the Services and all other general administrative and business purposes;
  9. Communicate any changes in our Services or this Privacy Policy or the Terms of Use to the Users;
  10. Verification of identity of Users and perform checks to prevent frauds; and
  11. Investigating, enforcing, resolving disputes and applying our Terms of Use and Privacy Policy, either ourselves or through third party service providers.
  • Disclosure and transfer of your personal information :

Sajilomeals may need to disclose/ transfer User’s Personal Information to third parties or government agencies for the purposes mentioned in this Privacy Policy and the Terms of Use.
Sajilomeals makes all User Information accessible to its employees and data processors only on a need-to-know basis. All Sajilomeals employees and data processors, who have access to, and are associated with the processing of User Information, are obliged to respect its confidentiality.
Non-personally identifiable information may be disclosed to third party ad servers, ad agencies, technology vendors and research firms to serve advertisements to the Users. Sajilomeals may also share its aggregate findings (not specific information) based on information relating to the User’s internet use to prospective investors, strategic partners, sponsors and others in order to help growth of Sajilomeals's business.
Sajilomeals may also disclose or transfer the User Information, to another third party as part of reorganization or a sale of the assets or business of a Sajilomeals corporation division or company. Any third party to which Sajilomeals transfers or sells its assets will have the right to continue to use the Personal Information and/ or other information that a User provides to us.

  • Retention of the information:

All the information collected/ stored under this Privacy Policy and Terms of Use is maintained by Sajilomeals in electronic form on its equipment, and on the equipment of its employees. User Information may also be converted to physical form from time to time. Regardless of the manner of storage, Sajilomeals will keep all User Information confidential and will use/ disclose it only the manner specified under the Privacy Policy and Terms of Use.
The Website is also designed for assisting the Users to access information relating to pharmaceutical products. Sajilomeals may, therefore, retain and submit all such records to the relevant Users.
Sajilomeals will also ensure that User Information is not kept for a period longer than is required for the purposes for which it is collected or as required under any applicable law.

  • Security practices and procedures:

Sajilomeals adopts reasonable security practices and procedures to include technical, operational, managerial and physical security control measures in order to protect the Personal Information in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction.
Sajilomeals takes adequate steps to ensure that third parties to whom the Users’ Sensitive Personal Data or Information may be transferred adopt reasonable levels of security practices and procedures to ensure security of Personal Information.
You hereby acknowledge that Sajilomeals is not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.

  • User's rights in relation to their personal information collected by Sajilomeals:

All the information provided to Sajilomeals by a User, including Sensitive Personal Data or Information, is voluntary. User has the right to withdraw his/ her/ its consent at any time, in accordance with the terms of this Privacy Policy and the Terms of Use, but please note that withdrawal of consent will not be retroactive.
Users can access, modify, correct and delete the Personal Information provided by them which has been voluntarily given by the User and collected by Sajilomeals in accordance with this Privacy Policy and Terms of Use. However, if the User updates his/ her information, Sajilomeals may keep a copy of the information which User originally provided to Sajilomeals in its archives for User documented herein. In case the User seeks to update or correct, his/ her Personal Information, the User may contact Sajilomeals as required.

  • Changes in the privacy policy:

Sajilomeals may update this Privacy Policy at any time, with or without advance notice. In the event there are significant changes in the way Sajilomeals treat User's Personal Information, Sajilomeals will display a notice on the Website or send Users an email.

Contact us
You may contact us with any questions relating to this Privacy Policy by submitting your request at [email protected]